Archive for 'Management'
So I get your spam as well now?
Most of us get spam – this is usually unwanted email. This can be from sales material we never requested to more unpleasant “adult” products. Spam can also be text messages, facebook group spam, incoming telephone [...]
No bad networks – only bad networkers?
After my post the other day, I began thinking about networking in general. Actually, it was an RSVP facebook message for an event in another country that got me thinking. Initially, about where is the value [...]
Why I Unfollowed so many people
After several conversations with trusted colleagues, last night I decided to unfollow almost all my twitter friends.(I had previously done a similar activity with “deadwood” a couple of times before christmas). Why have I done this? [...]
Why your customer service needs to be more like Delboy
For any non UK readers or those in the UK living in another world in the last 20 years, “Only fools and horses” was a massively popular BBC TV comedy program. Two brothers Del – “Delboy” [...]
Good customer Service
Good customer service can be very hard to find these days. In the 21st century climate of automation, standardisation and one size fits all, everyone is keen to get the sale and make it easy for [...]
The apprentice – Episode 1
The hype over the new series of the apprentice reached epic proportions and it’s debut last night went off with a bang. It’s kind of hard to be objective because the show has to cram so [...]
How to annoy people on the phone
How to annoy people on the phone The phone rang the other day and the first sound that I was not the main centre of the callers attention was the general office drone in the background [...]
How big do you think ?
Most business owners have dreams, goals and visions. (The whole self improvement industry has grown up around this). But does this extend to your children? Our 10 & 12 year olds are online as much as [...]
Young, dumb and living off mum
Young, dumb and living off mum was on TV last night when I came back from running. I have no idea why. (Why it was on, not why I went running…). Maybe it followed the seemingly [...]
Builders Tea & twitter
A couple of weeks ago, I got talking with a friend of mine in the USA on twitter. The conversation was about tea bags not been readily available in the US. (Most people I talk to [...]
Get a FREE training course
Get BETTER connections...Be FOUND onlineRise ABOVE the noise
Commun.it review
Hi Mike I think I signed up to commun_it when you were doing a lot of
Commun.it review
Hi Jonathan, thank you for this great review... I'm glad you find val
The buzz phrase generator - Become an instant expert
Can I be Overall Organisational Concept please. Great post Jon :-)
how to write a customer focused letter
Agreed. I think often big corporations send letters either with the in
How to annoy people on the phone
It's tough being a telemarketer. Somehow I do have sympathy, maybe bec