Archive for 'Rants'
how to write a customer focused letter
A couple of days ago, I ranted about a letter I received from Abbey/Santander. I have calmed down a little now but I still rewrite the letter below for your information. (My good friend, Simon Roskrow [...]
Writing customer focused letters
Quite often when we are writing training courses, we often think “People should know this..” But quite often, they don’t – so we have to tell them. Like the person who was having a facebook fanpage [...]
The TV election debate – The drug of the nation?
OK – so did you watch it? The prime ministerial election debate? As the disposable heroes of hiphopracy famously rapped to open u2′s ZOO TV tour “Television, the drug of the nation, breeding ignorance and feeding [...]
Nothing to say
No blog posts this week because oddly enough I have nothing to say. So why write a blog post about nothing? Well, I got thinking about noise and silence in general. We are a very, VERY [...]
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Commun.it review
Hi Mike I think I signed up to commun_it when you were doing a lot of
Commun.it review
Hi Jonathan, thank you for this great review... I'm glad you find val
The buzz phrase generator - Become an instant expert
Can I be Overall Organisational Concept please. Great post Jon :-)
how to write a customer focused letter
Agreed. I think often big corporations send letters either with the in
How to annoy people on the phone
It's tough being a telemarketer. Somehow I do have sympathy, maybe bec