Builders Tea & twitter
June 24, 2010 by Jonathan
Filed under Customer Service, Management, Rants, photos
A couple of weeks ago, I got talking with a friend of mine in the USA on twitter. The conversation was about tea bags not been readily available in the US. (Most people I talk to say they don’t get twitter – why would they want to talk about making tea and sunbathing and other [...]
Writing customer focused letters
May 17, 2010 by Jonathan
Filed under Customer Service, Management, Rants, photos
Quite often when we are writing training courses, we often think “People should know this..” But quite often, they don’t – so we have to tell them. Like the person who was having a facebook fanpage designed and asked the designer – “Is it a good idea to have a link to my website from [...]
How to write a book
March 1, 2010 by Jonathan
Filed under Management, Press releases & news, photos
How to write a book is a question that almost everyone (at least secretly) asks themselves at some stage in their life. For a small business owner, consultant, coach, trainer, academic or aspiring Director or Chief Executive, it is a necessity. Why? Being an author conveys respect and credibility like no other medium in your [...]
