Management — 19 September 2008

Characteristics of a good manager is the first of an occasional series of posts on this subject.

What is it about a good manager that makes them different from an average manager or even a poor one?

Here is one thing which we think is essential.

When making a decision, good managers, collect ALL THE FACTS, take on board the views of all stakeholders and staff etc

Then they make a decision QUICKLY, making sure that the message is CLEARLY passed on to all concerned.

If they are forced to they change their mind SLOWLY.

Unfortunately, most managers we have worked with in the past have done almost exactly the opposite.

They have gathered a few facts from unreliable sources and made a quick decision.

At the first sign of challenge, they have run for cover and changed their minds.

This leaves staff confused & bewildered & they appear indecisive & weak.

How good is your manager measure in the “decision test?”

Photo courtesy of http://www.dezignia.com

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