Comments on: Did Heston save the Little Chef? http://sharp-end-training.co.uk/did-heston-save-the-little-chef/ Tue, 17 Jan 2012 17:24:06 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: admin http://sharp-end-training.co.uk/did-heston-save-the-little-chef/comment-page-1/#comment-44 admin Fri, 30 Oct 2009 09:15:12 +0000 http://sharp-end-training.co.uk/blog/?p=658#comment-44 Hello Mallen & thanks for the heads up. I didn't think his approach (from what we saw!) was unconventional. He knew what he wanted and stuck relentlessly to it. Holding people to account when they fell short of what was required. I think this is just good management - he seemed to have a good rapport with staff (the people who actually do the work...) Maybe hard but fair isn't too trendy these days? Will search out the "perfection" - maybe someone has put some on you tube? Hello Mallen & thanks for the heads up.
I didn't think his approach (from what we saw!) was unconventional. He knew what he wanted and stuck relentlessly to it. Holding people to account when they fell short of what was required. I think this is just good management – he seemed to have a good rapport with staff (the people who actually do the work…) Maybe hard but fair isn't too trendy these days?

Will search out the "perfection" – maybe someone has put some on you tube?

]]> By: Mallen Baker http://sharp-end-training.co.uk/did-heston-save-the-little-chef/comment-page-1/#comment-43 Mallen Baker Thu, 29 Oct 2009 10:52:47 +0000 http://sharp-end-training.co.uk/blog/?p=658#comment-43 I visited Heston's made-over Little Chef in Popham quite recently. The food was great, the staff were friendly and knowledgeable about it - very much impressed. The management comes across as a bit slow and lacking in vision not to be jumping in behind this with more vigour, and really turning it into part of their brand. By the way, if you get the chance to catch re-runs of Heston Blumenthal's "In Search of Perfection" (shows occasionally on the Food Channel if you get that) do make the time to watch - and you'll get a sense of why it was such a remarkable choice of chef for this particular operation. The man's a genius - his restaurant is one of only three in the country holding three michelin stars, but his approach is unconventional to say the least! .-= Mallen Baker´s last blog ..<a href="http://www.mallenbaker.net/csr/post.php?id=292" rel="nofollow">Are companies scared of open debate?</a> =-. I visited Heston's made-over Little Chef in Popham quite recently. The food was great, the staff were friendly and knowledgeable about it – very much impressed.

The management comes across as a bit slow and lacking in vision not to be jumping in behind this with more vigour, and really turning it into part of their brand.

By the way, if you get the chance to catch re-runs of Heston Blumenthal's "In Search of Perfection" (shows occasionally on the Food Channel if you get that) do make the time to watch – and you'll get a sense of why it was such a remarkable choice of chef for this particular operation. The man's a genius – his restaurant is one of only three in the country holding three michelin stars, but his approach is unconventional to say the least!
.-= Mallen Baker´s last blog ..Are companies scared of open debate? =-.

]]>