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Posts
- Category: Book reviews
- Book review - HR Guide to workplace fraud
- Book review - Management Mumbo Jumbo
- Book review Training International Managers - Melkman & Trotman
- Click - Bill Tancer
- Developing and measuring training the six sigma way
- Freedom from Command & control - John Seddon
- Running training like a business
- Secrets of the people whisperer - Perry Wood
- The activity illusion - Ian Price
- Category: Management
- 10 Management mistakes
- 10 more signs of a failing organisation
- 3 reasons why you don't want to ban 'facebook'
- 3 strange things about twitter
- 50 signs of a failing organisation
- 6 job hunting mistakes
- A common sense guide to email marketing
- A different approach to training needs assessment
- A strange choice of business
- And if you didn't follow our previous advice...
- Are you a forum bore?
- Are you a social media consutlant?(yes I did spell it wrong..)
- Are You Training or Ticking the Box?
- Asda Customer Services
- Bad Attitude - But is it you or them?
- Bad emails
- Barack Obama, black people & the words we use
- Benefit Busters Channel 4
- Big Challenge, Enterprise & Sheffield students
- Bomb Alert Procedures
- British jobs for British workers?
- Builders Tea & twitter
- Bullfighter - eliminate jargon and increase readability
- Business Management versus Entrepreneurial Management
- Call that a skill?
- Change Management
- Characteristics of a good manager
- Children learn faster with CD ROMs
- Christmas Parties
- Columbo - Your top man for the contact centre?
- Congratulations on your new job
- Customer Services - Not dead just hard to find
- Dealing with difficult people
- Decision Making Tips & Help
- Developing and measuring training the six sigma way
- Did Heston save the Little Chef?
- Did you miss your free training course?
- Do you ask staff about workflow?
- Do you make THIS mistake when sending emails?
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Commun.it review
Hi Mike I think I signed up to commun_it when you were doing a lot of
Commun.it review
Hi Jonathan, thank you for this great review... I'm glad you find val
The buzz phrase generator - Become an instant expert
Can I be Overall Organisational Concept please. Great post Jon :-)
how to write a customer focused letter
Agreed. I think often big corporations send letters either with the in
How to annoy people on the phone
It's tough being a telemarketer. Somehow I do have sympathy, maybe bec