Why readability is crucial for your business
September 4, 2009 by Jonathan
Filed under Customer Service, Management
When we talk about readability, peoples eyes tend to glaze over and think we are going to talk about “school meals operatives” and “vehicle access approval officers” instead of old fashioned “Dinner Ladies” and “traffic wardens” Wikipedia says that “Extensive research has shown that easy-reading text improves comprehension, retention, reading speed, and reading persistence.” Now [...]
Buy our courses to resell
July 29, 2009 by Jonathan
Filed under Press releases & news
Following a conversation with a colleague recently, it is probably worth making blog readers aware that all our courses are available to resell. What do I mean by resell? Well, courses are produced in the Sharp End Training colours of dark blue. An example is below. This is the style of the course when you [...]
