Archive for 'Tag Archives: 'failure demand''
Freedom from Command & control – John Seddon
Freedom from command and control has been around now for a few years but as part of a project only recently, it crossed our desk and we read it. John Seddon is a vocal critic of [...]
What is failure demand?
Value demand & failure demand are two terms that have joined the vocabulary in these cost conscious and efficiency minded times. What is VALUE Demand? Value demand is demand for a service, created by the customer [...]
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Commun.it review
Hi Mike I think I signed up to commun_it when you were doing a lot of
Commun.it review
Hi Jonathan, thank you for this great review... I'm glad you find val
The buzz phrase generator - Become an instant expert
Can I be Overall Organisational Concept please. Great post Jon :-)
how to write a customer focused letter
Agreed. I think often big corporations send letters either with the in
How to annoy people on the phone
It's tough being a telemarketer. Somehow I do have sympathy, maybe bec