Archive for 'Tag Archives: 'santander''
how to write a customer focused letter
A couple of days ago, I ranted about a letter I received from Abbey/Santander. I have calmed down a little now but I still rewrite the letter below for your information. (My good friend, Simon Roskrow [...]
Writing customer focused letters
Quite often when we are writing training courses, we often think “People should know this..” But quite often, they don’t – so we have to tell them. Like the person who was having a facebook fanpage [...]



Free sample complaint letter
This is not a detailed complaint letter. It doesn't specify the incide
The buzz phrase generator - Become an instant expert
Rhianne - How you doing ? Long time no speaky. You know people who ne
The buzz phrase generator - Become an instant expert
LOL! Jon - You missed something out of the 'Parallel, transitional
The buzz phrase generator - Become an instant expert
Jos - I think parallel transitional capability (for males) is to make
The buzz phrase generator - Become an instant expert
ParallelTransitional Capability. PTC . Yep I have that!. Ever since I