Archive for 'Tag Archives: 'Training''
Do you ask staff about workflow?
I went to donate blood yesterday/ (UK readers, blood stocks are at 30% of where they should be at this time of year – so get down there…) Anyway, when I first went in, there was [...]
Christmas support arrangements
Just to let everyone know that the best way of support over the Christmas holidays is via support ticket. Just go to www.traininghelpdesk.co.uk & take a ticket. Responses may be slower than usual but a response [...]
Health & safety at the Christmas party
The office christmas party season is in full swing and if you haven’t had yours yet, here are a few thoughts. Alcohol in the office – No (exception – 1 small bottle of “boring” sherry” controlled [...]
Flash player problems?
A couple of people have contacted us recently about being unable to see courses properly (or at all infact). Instead of seeing this Viewers were seeing this Obviously not good ! Anyhow – we have been [...]
How to write a reference
How to write a reference is a question many managers, experienced and novice constantly find themselves asking. The problem is usually this Someone who works for you requests a letter of reference for another job. They [...]
Symptoms of stress
In a few weeks, we start one of the most stressful times of the year. But how can you recognise the symptoms of stress in a work colleague or a loved one? We aren’t Doctor’s or [...]
Change Management
Change Management – The banana principle Change is constant. – I am constantly amazed when working with companies and businesses about their resistance to change. People who enjoy watching TV stars like Madonna, Prince & the [...]
Four functions of management
Four functions of management Four functions of management are so easy to remember they are a useful pointer for any new manager and adaptable for existing and more experienced managers to keep them focused and motivated. [...]
5 Reasons not to cut training
The economic climate is not good (or so we are told every night on the news). Most businesses and budget holders will look to make cuts and staff training is often an easy target. So you [...]
Learning online
Learning online is different to learning in a classroom and a couple of people have contacted us recently to discuss the relative benefits of learning online versus group discussion and more traditional methods of learning and [...]


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how to write a customer focused letter
Agreed. I think often big corporations send letters either with the in
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It's tough being a telemarketer. Somehow I do have sympathy, maybe bec