Sharp End Training

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The easiest way to get into trouble...

data protection

Due to the growth of the internet the world has got smaller and computers are getting faster and faster.

The amount of personal information passed around the web grows everyday and Personal Data Protection is hot news. Hardly a week goes by without reports of lost or mislaid personal information.

The Data Protection act has become an often quoted but misunderstood Act of Parliament. It affects almost all aspects of our daily lives, from applying for a credit card or booking a holiday, to going to the local GP, but because it works without us knowing it we can become complacent.

If your staff deal with customers or any sort of accounts or records, then it is essential they know what their rights and duties are under the Act.

It could be very reassuring to know that your staff is trained appropriately, with proof of that training if customer information or personal data is lost.

This course features interactive multimedia, easy to follow navigation and the highest quality photographs and graphics

This course is suitable for

  • Any staff dealing with customers or customer accounts
  • Annual refresher training
  • An induction training course

On completion of this course you will

  • Know the main principles of the data protection act
  • Know the correct procedure for dealing with information requests
  • Know what is meant by sensitive personal information,
  • Understand the importance of data security
  • Know about the role of the information commissioner

Be able to explain

  • The 8 data protection principles how each one applies in modern day life.
  • Who polices the data protection act and what powers they have.
  • The single most important step that anybody or any business can take to protect itself from under the data protection act.

The course is completely jargon free and features explanations of complex terms in plain English.

This course is a password controlled learning environment - Allowing you to support your staff as they discover new skills.

Click now for a free sample of the safe use of the web course to see how easy it is.