Sharp End Training

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Does work make your staff sick?

stress

With broadband now commonplace, things that were impossible 10 or even 5 years ago are now common place. With always on connections, we seem never to get away.

Work pressures constantly increase; Life moves ever faster and faster and targets and quotas never go backwards.

Coupled with increasing demands for “flexible working”, confused home lives and now the so called “credit crunch”, many people are now struggling to cope.

And unfortunately, “coping with life” is not taught at school so many people don't have coping skills.

It is usually the manager that has to juggle with service disruptions, absenteeism and many other problems that don't help boost customer satisfaction.

This course features interactive multimedia, easy to follow navigation and the highest quality photographs and graphics.

The course covers

  • What stress is and how it affects our basic human survival instincts
  • How humans function as animals
  • What the fight or flight response means and how you adapt to stress
  • Why stress can be good for you
  • How stress relates to the law in the UK

You will learn

  • A number of tips and suggestions for physical and mental relaxation as used by top athletes and entertainers.
  • What the health and safety executive has to say about stress
  • What the difference is between coping with life and dealing with stress
  • You will learn what happens to our body when it goes into ‘survival' mode
  • The 3 stages that animals react to when pushed to the extreme and how these can be very bad for you and your body
  • Where stress comes from in the workplace and why it can be subtle and so dangerous
  • How much sleep do we really need and the impact of poor sleep patterns
  • How you can prepare for future stressful events and what is meant by the term future memory

This course is a password controlled learning environment allowing you to support your staff as they discover new skills.

Click now for a free sample of the stress awareness Course to see how easy it is.