Sharp End Training

Are you wasting money on training ?

Firefox 3 & online learning

July 7th, 2008

Several people have contacted us about the Firefox 3 browser.
Firefox 3 is a major upgrade to this popular browser. It has several new features.

We can confirm firefox 3 does not affect any of our courses.

If you haven’t tried firefox yet - we recommend it. It is the browser of choice withing Sharp End Training.


Secure data procedures

June 19th, 2008

There were a couple of lost data stories in the news this last week or so.

Firstly, the leisure clothing firm Cotton Traders were hacked - see BBC report

Later last week were the so-called “terror files” left on a train by an official. BBC report

At the risk of sounding like a stuck record, these high profile bungles should give a warning to all managers to put in place data handing procedures.
We don\'t want to sound like a stuck record...

We are not technically minded (or rather not enough to give advice to Cotton Traders…) but amongst the things we have seen on our travels are the following;

Credit card numbers held unencrypted on servers

Customers actually asked to email credit card numbers unencrypted

Telephone order is taken and the telephone is in a public place. Orders are taken and numbers jotted down on a pad. The member of staff leaves the desk to walk about the store while a personal caller/visitor is sat at the same desk looking at the number.

Sound too far fetched to be true?
Sorry but it’s all true…

So, PLEASE put in place, safe robust, procedures for dealing with data and information - before it’s too late.

Free Training Course - The detail

May 22nd, 2008

A recent subscriber to our weekly update asked us how to get the FREE workplace violence training course. So we thought it would be helpful to confirm our policy on this.

New courses and products are only made available (via an exclusive serial number) to weekly update subscribers who are subscribers when the course is launched.

Anyone who signs up after a course is launched, unfortunately, is not eligible.

However, we are moving some content to a new server in the next week or so and will be sending all subscribers a FREE gift to celebrate.

What does this mean for you?

Don’t miss out - get signed up now…
Not only will you receive a free training course but the following absolutely free;

    A weekly email update with hints and tips to help you manage better
    Password controlled access to a members only website with tons of pdf downloads to print off and use

So to get all this, and to be sure of not missing out on free training, sign up today with the box at the top of the middle panel.

Looking for the Nokia/Salomon XT wings challenge

May 9th, 2008

Following a slight mix up, you may have come here for details of the XT Wings challenge.

Please go to roadrunning.net to view details of the challenge.

Domains for sale

March 27th, 2008

As part of another project, we have registered a few domain names.

There are a few which we couldn’t resist registering and these are now for sale.

Please make us an offer through the contact page

www.elvispro.com

www.ukfilm.biz

www.triathlonmom.com

All unique in their own way and we will update this post with sold or sale offers.

Such a things as a free lunch?

March 20th, 2008

Someone subscribed to our newsletter the other day, got access to our free training resources and the unsubscribed sending us the comment

“complete waste of time, just a simple way to promote your own products”

Yes, of course we want you to buy our courses and training and that’s why we give you a free training course to try. Just like the supermarkets have nice young ladies, offering you a free piece of cheese.

But what really made us laugh? 

That he found us using the search phrase “free training resources”

and the double whammy? 

That he had a .gov.uk email address…

Nice to see our taxes are being well spent….

How to survive a new job

December 11th, 2007

How to survive a new job has just been added to the download area of our members only site. To get this report just sign up to our weekly training email update

As soon as you sign up - we will send you the password and you can download the report.

Are you a forum bore?

December 5th, 2007

Forums can be useful. If you are installing some software or the like, just pasting an error message into google gives you instant answer.

But who answers your questions? What experience do they have? And what support do you have if things go wrong? That’s right… another forum…

Do you really want to trust your computer, health, business, health of your children to a complete stranger with an even stranger “avatar” and a silly slogan for a “ sig”.

And notice who “pops up” minutes after almost every post with their opinion or thoughts . If it were software that did this, it would be very expensive…

It’s known as “perceived authority” where we subconsciously assume people who are loud and noisy know what they are talking about.

In truth though, they are the cyber equivalent of a pub bore. Where every conversation has to start or finish with them or be “approved” by them. And they feel the need to join in every conversation regardless how little they know about the subject.

You wouldn’t go to a complete stranger in the street and say

“Excuse me, can you help me with this problem with my computer please,
here’s the error message”

We have just read James Brausch’s excellent book “The Internet Business Book” and he offers some advice on the typical make up of a forum.

The owner – They aren’t really bothered about what goes on so long as it is legal and makes money.

The moderators – Enjoy the role of being a football referee and having the power to delete post and throw people out

Lurkers – People who just lurk around, sometimes posting, most of the time keeping their heads down

Trolls & Pub Bores – People who I have described above. People who enjoy winding others up and/or showing off their vast knowledge

People who answer questions – People who think that they are doing a public service answering questions asked by people who can’t be bothered to look it up for themselves

Advertisers – Again, similar to owners, they aren’t really bothered so long as they make money.

Want to see what we mean ? Post a link to this article in every forum you post in and see the chickens fly…