Step 2. Determine Participants Needs

There are several ways to find out about needs and expectations of potential participants:
Have potential participants complete a brief, written survey to collect general information.
Survey a random sample by phone to collect detailed information from a few people.
Review evaluation and feedback forms from past events.

You should collect the following participant information:
current roles and responsibilities
previous training on this topic
reasons for attendance
specific needs and expectations for the event

Do this early enough so you can use the information to design your training.

[tags] defining training needs [/tags]

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