Sharp End Training

Are you wasting money on training ?

Sound and narration in online training

August 30th, 2008

We have been experimenting and testing narration and voice overs to our training courses.

First results are promising but to roll this out to future courses would be considerably time consuming and therefore have a cost implication.

For you as users, the implications may include PC specifications (we know that many large users have sound cards removed from machines).

You may wish to think about headphones but that would be a cost implication also.

mike

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When was the last time you took stock?

August 28th, 2008

When was the last time you did this?
Taking stock When was the last time you stopped, took a step back and took stock of things?

According to the Chartered Management Institute’s latest research, the majority of managers are still failing to take their full holiday entitlement due to fears of redundancy and pressure of work.

Sharp End Training thinks it is essential to take stock and review things.

We have a slight advantage because we have no one to fire us – you probably know we are a “microbusiness” operating out of a small office.

We like to think that we already work smart using the power of the internet

However, we have taken stock of our blog and our (hopefully) good relationship with you.

When we first started blogging, it was almost like we were talking to ourselves and tumbleweed was blowing through the site.

Ok there are still very few comments but maybe that’s because we don’t comment heavily elsewhere and people don’t feel the need to “comment back”

However, readership of our weekly update has grown steadily and readers have our thanks for that.

We try to avoid “pitching”– yes we have courses to sell but we do offer readers generous discounts and free previews.

We will carry on giving you free and high quality information ech week, hopefully making your business and management activities better and more succesful.

Our next big launch is our money laundering course and, of course, readers get a free preview of that also.

Are you signed up yet ?

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What Admiral Sir Cloudsley Shovell can teach us about training assessment

August 6th, 2008

log
Going somewhere in the car the other day, I started to listen to “First, break all the rules – what the worlds great managers do differently”

It started out with the story of Sir Cloudsley Shovell.

In 1707 the British Navy lost almost an entire fleet when Admiral Sir Cloudsley Shovell miscalculated his position and his ship smashed into rocks off the Scilly Isles, just off the Cornish coast.

The rest of the fleet followed blindly onto the rocks with almost 2000 lives lost.

All of this can’t be blamed on Cloudsley Shovell…

The idea of latitude & longitude had been around since 100 BC.

However, measuring latitude was easy enough but there was no accurate way of measuring longitude. No one was ever certain, how far east or west they had travelled.

Even professional sailors had to estimate how far they had travelled by guessing average speed or dropping a log over the side and measuring how long it took to go past it.

In these days of gps and always connected, such methods seem basic and primitive but at the time they were cutting edge.

Sir Cloudsley Shovell cannot therefore be blamed.

The real problem is the he was unable to measure something which he new to be vitally important. (In this case longitude).

This not only applies to retaining talented employees but also to measuring training and learning development.

Do you still use happy sheets?

They are the 21st Century equivalent of dropping a log over the side of the boat…

Training and developing your staff is an essential function of any business. In these troubled economic times, it makes sound business sense to have robust business measures to measure training activity.

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Do you make THIS mistake when sending emails?

August 5th, 2008

attachment
In the last year or so, we have seen a major sea change in sending documents around. Sending things by paper is very 20th Century.

Even utililty and mobile phone companies, looking to shed every cost possible, are trying to send us “ebills” and some are even charging extra for sending us a paper version through the post.

Large and small companies and anyone with homeworkers are getting on the bandwagon too.

But for the humble office worker trying to send last weeks sales figures or a meeting agenda - a potential problem arises.

A problem which makes them seem a fool and incompetent…

But what is the problem?

Simple not attaching the actual file to the email.

“I attach last weeks sales figures…” - but no attachments…

So what’s the answer?

The answer is very simple and it involves associating the paper clip icon in word with the words attachment and attach.

So next time you type the word ATTACH - “I ATTACH last weeks sales figures” click on the paperclip and browse for the document and ATTACH it then…

See - you have remembered already..

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