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Training needs analysis - top down or bottom up ?
A conventional TNA will simply ask staff members what skills they feel they
need to do their job. This may be combined with an interview and is a “bottom up” approach.
A “top down” TNA looks at the strategic objectives in hand and looks at the skills of the workforce and simply fill in-the-gaps.
[tags] training needs analysis, TNA strategic business objectives[/tags]
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Your own online procedure manual
Following extensive investment, we are now able to offer a service where your own procedure manual is stored online, handled and hosted by us. You just email us your procedures in word format and we do the rest. The software costs £1000+ and has a steep learning curve, so why not leave the hassle to us ? See a demo
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Sharp End Training Privacy Policy
We have recently notifed the Information Commissioner that we we are “processing” personal data.
What on earth does that mean ?
It means when we meet someone and swap business cards, we keep records of their personal contact details. We do so in a safe and lawful way. We won’t pass on any personal information and respect the other persons trust in us.
Our full privacy policy is below.
Sharp End Training Ltd is committed to making sure that your privacy is protected.
What we collect
We collect the following:
contact information including email address
demographic information such as post code, preferences and interests other information relevant to customer surveys and/or offers
What we do with information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
To customize the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to your needs. We only use this information for statistical analysis.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Links to other websites
Our website contains links to other websites. Once you leave our site, we do not have any control over other websites and cannot be responsible for the protection and privacy of any information which you provide. Other sites are not governed by this privacy statement. You should look at the privacy statement on the website in question.
Controlling personal information
We will not sell, distribute or lease your personal information to third parties unless we are required by law.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee of £10 will be payable. If you would like a copy of the information held on you please email [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will correct any incorrect information.
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