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After we receive your payment, we will make your training available immediately.
Your computer and training
Training is in the form of audio file (mp3), streaming video, self paced learning or a combination of all three. It is designed to be accessible to as many users as possible. However, we are not responsible for the specification of your computer. You should make sure your computer can play audio and video satisfactorily before you buy.
Access
You are granted unlimited personal use to the product(s) you specify and these are generally available 24/7/365. We reserve the right to terminate without notice or refund anyone found to be sharing login details and passwords.
Support
General help and technical advice is available at www.traininghelpdesk.co.uk
If you have difficulty, please refer to the frequently asked questions on that site and take a ticket if required.
Support is not provided via personal email, twitter, facebook or any other social media platform.
Remember
Please remember, we are a training company. There are A LOT of products for sale online offering to stuff money into your pockets. Sorry we can’t do that. If you are looking to buy one of our courses and then retire – don’t
Money back
We promise that we will refund 100% of your money if you are unhappy IN ANY WAY with your training. All we ask is that you give it a fair trial. Watch it all through, take notes where appropriate and if you are still unhappy, we will cheerfully refund your money with NO HARD FEELINGS.


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